Terms and Policies

Terms of Service

1. Introduction

Welcome to Suhappy (“we”, “our”, “us”). By accessing or using our app, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use SuHappy app.

2. Use of the App

Our app provides suggestions and recommendations based on user input. These are for informational purposes only and should not be considered professional advice.

3. No Liability for Suggestions

We do not guarantee the accuracy, completeness, or usefulness of any suggestions provided by our app. You acknowledge that any reliance on such suggestions is at your own risk. We are not responsible for any outcomes resulting from the use of these suggestions.

4. Free Trial

If you register for a free trial of one or more Services, Suhappy will make the applicable Services available to you on a trial basis free of charge until the earlier of (i) the end of the free trial period, (ii) the start date of the paid subscription period, or (iii) termination by Suhappy in its sole discretion. Any data that you enter into the Services, and any customizations made during the free trial will be permanently lost unless you purchase the corresponding paid subscription plan. Services are provided “as-is” during the free trial without any warranty, support, or liability.

5. User Conduct

USER CONDUCT

SuHappy reserves the right to oversee user activities on the platform but is not obligated to do so. Your usage of SuHappy must comply with all relevant local, state, national, and international laws and regulations.

By accessing SuHappy, you agree not to:

1. Share, post, or transmit content via SuHappy that:
   • Is illegal, threatening, harassing, abusive, hateful, or intimidating.
   • Is defamatory, libelous, or intrudes on someone’s privacy.
   • Is deceptive, fraudulent, vulgar, obscene, sexually explicit, or otherwise objectionable.
   • Infringes on copyrights, trademarks, trade secrets, publicity rights, or other intellectual property without explicit permission from the owner.
   • Encourages unlawful actions, promotes criminal behavior, or provides instructions on illegal activities like hacking or phishing.
   • Contains malware, viruses, spyware, or any other code that disrupts, damages, or hijacks operations.
   • Includes unsolicited promotions, spam, chain letters, pyramid schemes, contests, or unauthorized advertisements.
   • Consists of sensitive or confidential materials that you have no legal right to share.
2. Impersonate any person or organization, including SuHappy representatives, forum moderators, or community leaders, or falsely claim affiliations that do not exist.
3. Disrupt or interfere with the platform’s functioning, servers, or networks, or violate associated guidelines and policies.
4. Use SuHappy to distribute promotional materials, solicit funds, or advertise products or services without prior written consent.
5. Attempt unauthorized access to SuHappy, other accounts, systems, or networks through password exploitation or other illicit methods.
6. Employ automated tools like bots, scrapers, or crawlers to collect data, bypass security measures, or alter SuHappy’s structure.
7. Engage in any conduct that SuHappy deems inappropriate, unauthorized, or disruptive to the community.

Violating these rules may lead to immediate suspension or termination of your access to SuHappy at our sole discretion, without prior notice.

6. Age Restriction

The app is not intended for children under the age of 13. By using the app, you represent that you are at least 13 years old.

7. Fees and Payments

The SuHappy app is offered on a subscription basis. You agree to pay all applicable fees in connection with your subscription plan. If you fail to pay the subscription fees, your access to the app will be terminated. Subscription fees are exclusive of any taxes, levies, or duties imposed by taxing authorities, and you are responsible for the payment of all such taxes, levies, or duties.

8. ORDER IMAGE AND VOICE RECORDING RETENTION POLICY

Active Customers
SuHappy retains order-related images and voice recordings until the respective bills are closed and orders delivered.

• After payment is received and all associated orders are delivered, the data will be retained for an additional one-month period before being permanently deleted.
• If the billing feature is not used, order images and voice recordings will be automatically deleted one month after the order has been delivered.

Trial Users
For users on a trial plan who do not convert to a paid subscription:

• All order-related images and voice recordings — including those associated with:
  • Bills (regardless of status),
  • Orders (regardless of status), and
  • Customer records,

will be deleted 15 days after the trial ends, provided the account remains inactive for one month beyond the trial period.

Inactive Subscribers
For users whose paid subscription has expired and is not renewed:

• All associated images and voice recordings — including those related to:
  • Bills (any status),
  • Orders (any status), and
  • Customer measurements,

will be deleted after three months of inactivity following the subscription end date.

9.TRIAL PERIOD POLICY

SuHappy offers a 15-day trial period. If the user does not upgrade to a paid subscription within this period, all images under the respective login account will be deleted after one month.

10. Modifications to the App and Terms

We reserve the right to modify or discontinue the app, and these Terms, at any time without notice. Your continued use of the app after any changes indicates your acceptance of the new Terms.

11. Governing Law

“These Terms shall be governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our SuHappy app.

2. Information We Collect

We may collect information that you provide to us directly, such as when you create an account or contact us for support. We also collect information about your use of the app, including device information and usage data.

3. Use of Information

We use the information we collect to provide, maintain, and improve our app, and to communicate with you.

4. Sharing of Information

We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.

5. Security

We take reasonable measures to protect your information from unauthorized access or disclosure. However, no security measures are perfect, and we cannot guarantee the security of your information.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app.

Security and Compliance

1. Security Measures

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security assessments.

2. Compliance with Laws

We comply with all applicable laws and regulations regarding data protection and privacy, including the [Relevant Laws, e.g., GDPR, CCPA].

3. User Responsibilities

You are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

4. Reporting Security Issues

If you become aware of any security issues or vulnerabilities, please report them to us immediately at support@suhappy.com

Policies

1. Data Retention Policy

We retain your personal data only as long as necessary to provide our services and fulfill the purposes described in our Privacy Policy. When data is no longer needed, we will delete or anonymize it in a secure manner.

2. Acceptable Use Policy

Users must not use ourSuHappy app for any illegal or unauthorized purpose. You agree to comply with all local laws regarding online conduct and content.

3. Feedback Policy

We welcome your feedback and suggestions for improving our SuHappy app. However, any feedback you provide is considered non-confidential and non-proprietary, and we are free to use such feedback without any obligation to you.

Disclaimer

Disclaimer of Warranties

The app is provided “as is” and “as available” without any warranties of any kind. We disclaim all warranties, whether express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the app; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the app; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our app by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the app; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

Indemnification

You agree to indemnify, defend, and hold harmless Suhappy, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the app, or your violation of these Terms.

CONTACT INFORMATION For any questions or concerns regarding these Terms and Conditions, please contact us at support@suhappy.com.

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